Showing posts with label communication. Show all posts
Showing posts with label communication. Show all posts

Tuesday, April 26, 2011

Great Communication (or: Great. Communication.)

Instant messaging has its place, but I'm a traditionalist. In today's terms, probably even a fundamentalist. My problem is that I insist on complete sentences in my business communications.

Typical IM exchange between me and a co-worker:
Me: Are you there?

Co-worker: y

Me: When you say "y," do you mean "yes" or "why?"

Co-worker: wut
Co-worker: y do u ask

Me: See? In that last sentence, "y" clearly meant "why," but without context your first sentence could have meant "yes I am here, thanks for asking," or "why do you need to know? Am I late for a meeting?"

Co-worker: ?

Me: Ah! So you DO know what a question mark is!

Co-worker: go away
I blame my mother. She has always been a strong typist and I decided at some point early in life that I wished to master the realm of QWERTY. I remember sitting at our small portable typewriter upstairs carefully transcribing my collection of Bill Cosby records. By the time I took typing as a class in junior high, I was already typing around 35 words per minute. I think in my prime I got that all the way up to around 70 or 75. Fast enough to prefer typing to all other forms of writing, but not quite fast enough to be an office admin.

Then Dad bought our first home computer. I was still on my mission at the time, but it didn't take me long to immerse myself in the world of microcomputing and begin learning a third language: BASIC. (Fourth, actually, if I count both K'iche' and Spanish as my second and third languages. Unfortunately, I've all but lost the Mayan dialects now.)

BASIC was fun because I had to master a whole new slate of keys to which I'd never paid attention on the old typewriters. Things like the colon, for which I could never find a use in normal correspondence, but which are found in nearly every line of BASIC code in any given application. Likewise the @ symbol. I can't even remember covering that silly thing in typing class, yet have been using it faithfully since 1980. Almost lost my skills when migrating from the old TRS-80 keyboards to today's standard PC keyboards, though. The Trash-80's character keys were in different positions, so I had to re-teach myself how to type them when I received my first XT Boat Anchor (640K RAM! Two — count 'em — TWO 5-1/4 inch floppies!)

Even then, however, I refused to give up on traditional English when writing memos, even as a lowly expediter working in a factory.

(For those who really know me, this is especially ironic. My family nickname is "the Great Communicator," because I pretty much never communicate with anyone who is not in the immediate room with me. I have kids living in Minnesota who are now convinced that I am about as real as Santa Claus because they only hear from me once a year, and about all I say is, quote, "Ho, ho, ho," as in, "You need money? Ho, ho, ho.")

(Secondary sidebar: Do you have any idea how ludicrously difficult it is to frame a formal letter in the old DOS version of Lotus 1-2-3? Yet that was what we tended to use because we weren't allowed an actual word processing application for a few years. Then we printed them out on our dot-matrix printers, some of which forced everything into ALL CAPS WHETHER YOU TYPED THEM THAT WAY OR NOT. The result was that our business communications, however well formed, tended to look like we'd printed them using $1.99 rubber stamp kits such as you'd buy at your local supermarket to get your kids out of your hair on rainy afternoons. Weren't those days fun?)

Now, of course, we have a whole new generation of college-educated kids hitting the workplace (assuming they won the mud-pit wrestling match at the jobs fair) with really fascinating degrees in business and communications. Except that they can't form a complete sentence to save their souls. These days it's not at all uncommon to receive requests like this one:
Woody,

Someone said to me that you are the guru for UCA datas and I need a report but I need it last quarter and first quarter and you can have it for me by tomorrow? Early? Thx
You guessed it: another MBA from Pepperdine just hit the rolls. I'll probably be working for this person in another six months or so.

I may be poor, but I'm a terrific communicator.

Unless you're related to me.

Wednesday, October 01, 2008

Trick Question

When is an issue not really an issue?

Folks over at Michelle Malkin's blog are up in arms over the appearance on DishNetwork of the "Obama" channel. It resides on channel 73, and apparently it shows up on everyone's service no matter where they reside or which package they have.

"Where's the McCain Channel?" they ask. Well, probably McCain didn't deign to waste his campaign funds in this manner would be my guess.

This is the proverbial "paid programming" that folks can buy. This the kind of programming that will make you richer than Midas if you'll send the suit in the video $299.99 (or three easy installments of only $150.00 per month) so you can have all his secrets.

Of course, this is Obama we're talking about. According to Ben Smith of Politico, the only thing showing so far is a two minute video outlining his economic plan on a continuous loop.

Well, Mrs. Woody and I subscribe to the smallest allowable package that Dish offers (we get it primarily to receive BYU-TV), and we have created a favorites list of the channels we watch the most. Channel 73 is NOT on our favorites list, and I would never have known the Obama Channel even existed if not for the rash of hives over at Malkin.com.

Of course, now that I know about it, I may actually wind up watching some of it. If this is the collected wit and wisdom of Barack Obama, I can spare two minutes of my time.

I suspect Obama will just record X number of messages and have them played on that loop. So along with the usual "it's all Bush's fault" rhetoric, you also get some insight into what Obama expects us to swallow in order to vote for him. It would be a good research project for some hot young new-media type to get the gist of the Obama Channel messages, then track Obama's team to see whether they stay on message between now and November 4.

For really riveting TV, though, you still can't beat the Food Network. I don't see how Obama can possibly compete with "Throwdown," or "Good Eats." Also, anyone silly enough to gaze at O-TV all day long really deserves whomever they vote for.

The Obama Channel. Honestly.

CORRECTION: When I wrote this at 0-Dark Hundred this morning, I had tuned briefly to the channel to witness the end of his economic speech and the beginning of what I assumed to be a new one. Apparently I should have stuck it out to be certain. However, I can't imagine throwing all that money into creating this 24x7 loop without planning more content for it. Not even Obama is that financially retarded.

Right?