Cameron, humbled, thanks Barnes & Noble

You will recall that a couple of days ago I wrote a letter to Barnes & Noble. What you didn't know is that I actually sent that letter to Barnes & Noble. I wondered if anything would come of it, and lo:

You are absolutely correct. Under the Banner of Heaven should never have been included with the Easter display we are glad you took the time to bring this to our attention. It was an oversight on the buyers end, and we hope you accept our apologies. It is never our intention to insult our customers or our Booksellers.

There is a message that went out on BN.Inside today instructing the stores to remove the title from the Easter table and place it in Trade Paperback Favorites.

Cameron, thank you again for your email. If I can be of any assistance in the future, please do not hesitate to contact me directly.

My reply was:

Thank you, both for the response to my letter and for your actions regarding my complaint.

I frankly regret the tone of my letter: had I counted to ten first before clicking "send" I'd have made sure to soften it up a bit.

To be perfectly honest, right now I'm feeling very, very humble.

And that's always a good thing, ain't it?

Thank you again.

Cameron Wood
Store 2751

And I really do feel quite humble, since I know perfectly well that there was never any reason for me to be so dang persnickety in that letter.

That's always been my problem, especially as a blogger and correspondent: I don't wait long enough before publishing.